Store Policy
SHIPPING | RETURNS | EXCHANGE POLICY | PAYMENT AND TAXES
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All items in stock ship out in 1-2 business days.
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Orders are shipped via USPS, and the price is determined by their current postal rate based on location and speed of selected delivery.
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Customers have three shipping options: First Class, Priority Mail, or Priority Mail Express
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Shipping to Canada and Puerto Rico starts at $25.00
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The price is applicable on the date on which you place your order.
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Shipping costs and payment fees are recognized before confirming the purchase.
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Items are packed with the utmost care. Please inspect your package upon arrival. In the unexpected event of breakage, report to Drip Queen Coffee at the time of delivery.
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We now offer the option to shop online and pick up your item in-store. Option available during checkout.
*During the Holiday Season, shipping may be delayed. We cannot control this, but we do everything to ensure package updates are sent timely.
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Drip Queen Coffee strives for happy customers. If you are unsatisfied with your order, please contact Drip Queen Coffee within 5 business days.
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A refund will be issued for merchandise cost only.
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No refunds or exchanges will be issued for perishable items
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After corresponding with Drip Queen Coffee, ship back to address provided and shipped insured
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Return shipping cost is the customer’s responsibility.
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Returns must be repacked in original packaging with receipt and tags, unused/unworn.
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NOTE: Candle/Candy orders that are shipped during the hot summer months are ordered at your own risk, and could possibly arrive melted from sitting in a hot truck. Melted wax is only a cosmetic defect and should not affect the way your candle burns, and we cannot guarantee candy will not arrive in a melted condition.
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Payment is due in full before the product is shipped.
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Card information is transmitted over secure SSL encryption and is not stored.
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Drip Queen Coffee is a registered business in Colorado.
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A 8.2 % CO State sales tax will be included for in-state purchases.
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Online sales from other states will comply with that states tax rates.