Job Summary:
Drip Queen Coffee is seeking friendly, customer-focused Café Hosts to join our team! As a Café Host, you’ll be the first and last face our guests see, helping to create a warm, welcoming environment. You will greet customers, assist with seating, manage waitlists, and ensure the lounge maintains a clean and inviting atmosphere.
Key Responsibilities:
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Greet guests with a friendly, professional attitude
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Assist customers with seating and lounge flow
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Manage waitlists and communicate estimated wait times
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Maintain the cleanliness and organization of the lounge area
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Support team members during busy hours
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Answer questions about our menu and offerings
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Ensure guests have an enjoyable and comfortable experience
Qualifications:
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Excellent interpersonal and communication skills
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Friendly, welcoming demeanor
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Ability to multitask in a fast-paced environment
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Team player with a positive attitude
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Previous hospitality or customer service experience is a plus